Customer Review

We at Park Ave. Shoe Repair strive to make each of our customers as happy as possible. Satisfied with our services?  The best compliment you can give is by spreading the word! 

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Customer Reviews

I would like to extend my thanks and gratitude to the Fabiano family of Park Ave. Shoe Repair. Our partially paralyzed 79 year old mom was in the Scotch Plains area to attend Union Catholic's graduation on June 4, when the strap on her leg brace broke. Without the brace, she cannot stand or bear weight. We took the brace to Park Ave. Shoe repair, and they expertly strengthened the brace by replacing the strap. Although they were busy, they fixed the brace on the spot. Their professionalism was reassuring and we were touched by their compassion and humanitarianism. Thank you again.
Donna, Emmitsburg MD


AMAZING,FANTASTIC job, Anna!!! Park Ave. Shoe Repairs is THE BEST!!!! My badly damaged Ugg boots look like new!!!!!! I am SO happy with the results!!!You have done the impossible!! I had used a suede spray to waterproof my boots but instead it left white patches on them. I contacted the store where I had bought my Uggs to see what they recommended. One of the sales associates suggested trying a little Woolite and water with a toothbrush. ( FYI- a REALLY BAD IDEA-ask Anna!!) The spots were even worse!!! I was heartbroken, and I really didn't want to have to throw them out. So I decided to do some research online, and found Park Ave Shoe Repair. After looking at before and after pics, as well as reading all the positive testimonials, I decided to give them a try!! I am so GLAD I did!!!! The personalized customer service and communication are THE BEST!!!! Not to mention UNBELIEVABLY FAST shipping!!! (Less than 1 week from when I shipped the boots AND received them back!!!!!!) I DEFINITELY look forward to doing business again-I will be sure to send any referrals your way!!! Once again, THANK YOU, THANK YOU so much!!!!!!!
Wendy, New Port RI


Amazing!!!! My daughter's nail polish stained UGGs look brand new. Our local UGG specialist said they were ruined and wouldn't touch them. Anna, however, assurred me that she'd had success removing nail polish. Thinking I had nothing to lose, but not overly hopeful, I shipped out the boots. In a week's time I had them back good as new! I am now a Park Avenue Shoe Repair customer for life and will spread the word freely to all my UGG wearing friends!
Christy, Cumberland RI

There were only two items my daughter wanted for Christmas this year...her favorite perfume and new UGG boots. About a week after Christmas, she dropped the perfume on the tile floor in the bathroom while wearing her new UGGs. The bottle shattered and the perfume splattered all over the boots. They looked horrible. I thought about buying a cleaning kit for the boots but I decided to let a professional clean them. I looked online to find a place to do the job and found Park Ave. Shoe Repair...I could not find a local repair shop. I mailed the boots from VA on Jan. 10th. The boots were returned on Jan. 20th looking brand new! We could not be more pleased. Thank you.
Linda, Alexandria VA

I had taken my one week old never worn Christian Louboutins stilettos to my trusty local neighborhood shoe repair for obvious reasons....I wanted to protect that gorgeous signature red sole. Well...when I picked up my shoes I honestly cried no lie, they were an absolute mess, the red rubber protective soles had been cut and placed crooked, uneven and glue was everywhere. I was devastated as you can understand but not in my nature to react hurt anyones feelings, I grabbed my destroyed $1000 pumps and ran into my car where my husband was waiting, he took one look at my face and knew I was disatisfied, I began to sob. He promised me a new pair but I thought how unfair, they were as new as the next pair. In panic I jumped on the net and searched for pros specializing in repairs of such decadent footwear and was delighted when I came across Park ave Shoe Repairs, I immediately called and spoke with Nick who when I explained my disaster instantly reassured me they can be repaired. Although a bit far I got in my car the following day and left them in Nicks hands as I was about to walk out the door I met Roberto (Nicks son) who was very confident in saving my investment. Truthfully I thought to myself they cant possibly look any worse. Finally it was time, shoes were ready...I could not believe my eyes!!! OMG they were PERFECT!!!!!!! The matching of the color, the even sole, just FLAWLESS!!!!!!!!!! And even more surprised in how reasonably priced they are. I was veryyyy pleased from how I was greated by this family runned business to the ABSOLUTELY AMAZING job and reputation they stand so proudly behind!!! THANK YOU PARK AVE SHOE REPAIR!!!!! ROBERTO....YOUR A MAGICIAN!!! Forever now your customer.
Yanna, Long Island City NY

All I can say is WOW! I am overly impressed with Park Ave Shoe Repair. I had just got my new grey UGG boots and I stepped in caulk, which is like a glue and it splattered on my shoe. I then proceeded to clean them with the UGG boot cleaner and it sucked all of the color out of the one spot where I had used the cleaner. It looked like the one shoe was bleached. I panicked and called Park Ave because I saw the before and after pictures on their website. I was hesitant because they looked so bad, but anything could have helped these boots. I received a call from them a few days later and they were gushing about how good they looked! I immediately rushed over to pick them up and it was true!!! They looked brand new! I am in awe. I will never think twice about what to do when I stain my UGG boots next time...I'M GOING STRAIGHT TO PARK AVE SHOE REPAIR. Not only are they great at fixing shoes, but they are some of the most personable business owners I've ever met. I will forever go to this shoe repair shop!
Melinda, Rahway NJ

I sent Park Avenue Shoe Repair a patent leather Coach bag that had a huge Diet Coke spilled into it. Based on my previous experience with them saving and waterproofing my daughter's UGGs boots and moccasins, Park Avenue Shoe Repair popped right into my mind. After talking to Anna on the phone and describing my problem, I sent the bag to her. It came out like NEW!!!!! The soda was soaked into the fabric inside the patent coating..I have no idea how she could do it but she did. They are incredibly knowledgable and talented. The communication was great. Anna called me a couple of times to update me on the status of this crazy repair. All in all I had my bag back like new in less than a week (including mail time!!) Previously when I had sent them my daughters water stained Ugg boots and jeans-dye stained Ugg moccassins they came out like new. Their waterproofing has kept them perfect!! No other shoe repair can do what these guys do routinely. Can't say enough. Five stars doesn't tell the story. Their prices are extremely reasonable.They're the BEST!!!!
Robin, Clifton Park NY

I have had my Ugg boots for one year and did not correctly waterproof them. After my first wear this winter they looked AWFUL. The grey was almost black and the white salt lines made them unwearable. After unsuccessfully cleaning them myself I sent my boots on a Saturday and had them back by the next Monday. They look AMAZING! I am SO happy with how they turned out. I literally was going to throw them out. I also received them on my birthday to boot!!! AND had a coworker tell me that she liked my NEW Uggs!!! Thank you so much they literally look 100000x better! Extremely pleased!
Lauren, Albany NY

I love Park Avenue Shoe Repair. After googling "Louboutin sole repair" and finding one expensive LA shoe repair place after another, I came across a Yelp review of PASR. The comments were wonderful so I sent them an email. Marc was a doll. He replied within the hour and even created an option on the website for flats like mine that didn't need a new heel but needed to be resoled. I shipped them off and within 2 weeks I received my beautiful flats back looking better than ever. The red sole matched perfectly and they even fixed the numerous scratches on the leather. I can't brag about them enough and will only send my Louboutins to Park Avenue Shoe Repair!
Christina, Austin TX

I sent my Ugg boots to Park Ave Shoe Repair for a cleaning and waterproof treatment. They appeared very worn and even smudged from constant contact with everything as I wore them 24/7; I even cleaned my house with them. My boots were returned looking as if they were practically new and all fluffed up and cozy again. Anna called to inform me of the eta, and even called again to inform me that the eta had changed since original ship date fell on a holiday. I was confident before I shipped them from all of the positive reviews that I read, that I would be happy with the outcome of my boots; I am even more confident seeing the finished product and after speaking with Anna about my boots. I feel they are a very honest company striving to do their best with the client in mind. Thank you for giving my Ugg's life again! You'll probably see them again next year!!
Diane, Medford NJ

This is the 1st time Park Ave. repaired shoes for me. They did such a great job I must spread the word that they are CRAFTSMEN at their trade! My shoes look like new. I recommend them to anyone needing their services.
Leo, Warren NJ

I just had to leave a testimonial the moment I saw my boots. Park Avenue is wonderful -- they were the only repair place who got back to me about my custom request, and at such a reasonable price! Great service and craftmanship, too -- you can barely tell the heels got replaced! Highly recommended, and I will definitely let any friends know about this service if they need shoes repaired.
Ivy, Troy NY

I wholeheartedly recommend Park Ave Shoe Repair. My Uggs had paint splatters, water damage, and a large rip in the front. They were in terrible condition, and I thought they were beyond repair! However, I sent them to Park Ave Shoe Repair, and within a matter of days, my Uggs were returned in perfect condition. All the paint and water damage was removed, and the rip was stitched up. And the costumer service was excellent!
Meena, New Hyde Park NY

I just got back my favorite pair of Christian Louboutin's and Park Ave sent them back in amazing shape! They look brand new. Can't thank you enough. (Not to mention the personal follow-up via phone when I forgot to request replacement lifts.) Thanks again! I would absolutely recommend Anna and the team!
Sarah, Washington DC

My Uggs were in terrible shape from the horrible winter we had. They now look brand new! Anna kept me updated on the progress of my boots every step of the way- you can't get better customer service than this family! I highly recommend!
Mindy, Pittsburgh, PA

I brought my favorite sandals in, I thought they were beyond repair but Park Ave Shoe Repair fixed them! They are more beautiful now than they were when I first bought them!! I would definitely recommend them, they are fantastic!
Kimberly, Westfield NJ

I recently sent in a pair of UGG's that I got for Christmas 2009. With all of the bad weather we had in January and February (salt, snow, etc), I pretty much managed to ruin them. I had tried to clean them with Woolite and water (don't do this...very bad) but it just made them worse. I sent them to Anna and am pleased to say that they look FANTASTIC. I cannot believe that they are the same boots that I sent in a week ago! I highly recommend Park Ave Shoe Repair and will let everyone in Pittsburgh know about them. Super customer service...amazing.
Cindy, Pittsburgh PA

I had dropped a piece of greasy chicken on one of my UGG boots and I thought I could just wipe it off, but no, it didn't work and I thought they were ruined!! So I looked on the internet to see what to use to clean UGGs and a lot of the things on there said that most cleaners didn't really work. So I dug deeper into my search and saw your ad and read the testimonials and said what could I have to lose. Sent them in and when they came back the stain was gone and looked brand new. You guys are wonderful and I am telling everyone about you. Thank you so much for the great job you did and God bless you. We own a family business too and you too are prideful owners. Thanks again. I know I can count on you for my shoe repairs.
Kathy, Corona CA

I have a new pair of UGG gray boots that's been soiled of flood water. I've tried to remove the soil but no luck it get worse so I searched who can help me and I cross upon a testimonial about Park Ave Shoe Repair and I immediately called Anna. I'm so pleased with their services, she even called me letting me know that my shoes is being ship. They make my Ugg looks the same way I bought it. I HIGHLY RECOMMEND them to everybody I know especially friends that have Ugg boots too. Thank you so much for saving my UGG boots ;)
Jeanne, Los Angeles CA

I managed to get grease on a pair of UGG's that I had just purchased. After looking on line at what I could do to get this spot out I luckily found your website. I figured by reading the testimonials that my chances were better with you than others I had talked to. You were fabulous. My boots are perfect and it is so refreshing to find a small shop that takes pride in what it does. My only complaint about Park Ave. Shoe Repair is that you aren't in Kansas City!!
Sandy, Kansas City KS

I sent in my 7 year old UGG boots for a hole in the toe and they sent back a pair of boots that I will be able to wear for another 7 years. They took great care in matching my suede and they look fantastic. Recommend highly. Thanks Park Ave Shoe Repair and especially Anna for working with me.
Lori, IA

I recently sent in a pair of UGG boots to have cleaned, because my daughter had spilled nail polish on them. I can not even believe that you were able to completely remove this stain. These boots were brand new and a Christmas gift and I was sure they were ruined. I am so pleased with the results and you guys are just amazing. These boots honestly look brand new again!!  Believe me, I may be way out on the West Coast, but I am telling everyone I know about how great you guys are and encouraging them to send their UGGS to you if they every need cleaning. Thanks so much for saving these boots.
Eric, CA

HIGHLY RECOMMEND! Great owners who have many years of experience! I have been to shoe repair shops that repair my heels and then they continue to break. I took my heels to Park Ave., and they are as good as new! Easily accessible location, also do a great job cleaning UGG boots! Saves me the shoes I love and the money I would have to spend buying new shoes!‎
Chelsea, Perrineville, NJ

I have a pair of brand new chestnut UGGs and I got oil on them. I tried cleaning them with the real UGG cleaner and it just made it worse. I researched places online and I ended up finding a place called Park Ave Shoe Repair in NJ....I sent them to the woman and just got them back. She did an absolutely AMAZING job! I can't believe how perfect they look. The website is http://www.njshoerepair.com/ I usually don't give reviews but this woman was so nice and helpful, I also got them back so fast. they make it really easy too....you go on the website and they have a section dedicated to uggs, you pick the service that you want and how you want to pay, I did the works and it was only $38 with shipping included!
Robin, Kingston MA

I recently had five pairs of leather designer shoes/boots re-soled, re-heeled and polished to perfection!!! These boots never go out of style, and they have been given a new life! Love it, love it, love it! Marc is terrific, and possesses the old fashioned work ethic that is so hard to find today. Don't throw away your worn shoes anymore. They can fix it all.‎
Victoria, Colts Neck NJ

I had gotten a pair of black tall Uggs and after only a few months (of wearing them almost everyday) the support on the back where the label was broke. I'm not sure how or why this happened but they had to be fixed. Some one had told me of this repair shop, so I gave it a try. When i got them back a few days later they were PERFECT!! and the best part was you couldn't tell. I would definitely go back and i have. :)
Gina, Bloomingdale NJ

Park Ave. Shoe Repair is the best. They save you money on all kinds of shoes by extending the life of all your favorites. Anything from Italian leather boots to Birkenstock sandals can be made good as new. Don't hesitate to trust them with all your shoes. Service is fast and efficient. You can tell they take great pride in their work.‎
Michele, Colts Neck NJ

I received a pair of tall chocolate UGG boots for Christmas 2009 and before I had a chance to put on any treatment to repel water, etc I opened the fridge and a bowl of peas with a butter sauce fell out and splashed all over me and my boots. Needless to say I was livid. I tried to remove the stains with the UGG cleaner and that didn't work. It just made the spots worse and faded out the color. So I found this company and spoke with them over a few emails and decided what the heck what do I have to lose the boots were ruined anyway. So I shipped them out and I received a call stating the boots had been cleaned, looked brand new and was on their way home. I received them yesterday and I am amazed how great they look. I would recommend New Jersey Shoe Repair to anyone wanting their UGGs cleaned. I also believe they would do an awesome job on any shoe.
Lisa, Bronston KY
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